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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ann Brown

Ann Brown

July 7, 2025

5  out of  5
rating by Ann Brown
"We purchased renter’s insurance for my son’s apartment. Hannah was personable and professional. She handled everything for us with no issues and kept communication lines open. I highly recommend working with them if you’re in the Boone area!"
We responded:
"Happy to help, Ann! Thank you for the kind words!"
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Sara Woltz

June 25, 2025

5  out of  5
rating by Sara Woltz
"Maia was so lovely and helpful! She got everything sorted out for me so fast and was unbelievably kind and patient when explaining everything!"
We responded:
"We appreciate the review, Sara! Maia does a great job and I'm glad you go to experience her wonderful customer service. Thanks again! - Adam"
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Kim Spinks

June 13, 2025

5  out of  5
rating by Kim Spinks
"Hannah is the most dedicated and delightful person I have worked with to get insurance! She answered all the questions I had with honesty and integrity, and I would recommend her to anyone I know hands down!"
We responded:
"Thank you, Kim! We’re so happy you got to experience Hannah’s wonderful customer service! "
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Donald Ferguson

June 12, 2025

5  out of  5
rating by Donald Ferguson
"Hannah is my rep and she is so awesome. She wrote my homeowner's policy with total professionalism. Hannah is very knowledgeable, courteous and caring. Thank you for allowing Hannah to service my homeowner request. She is a very valuable Asset to your company. Donald Ferguson, New Customer."
We responded:
"Donald, thank you so much for the review. Hannah does a great job and I'm happy to hear she took good care of you. No surprise! Have a great day and we look forward to working with you! - Adam"
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Anita Knicely

June 11, 2025

5  out of  5
rating by Anita Knicely
"The Adam Jackson team is amazing! They are really looking out for me! A special shout out to Maia! Thanks guys!"
We responded:
"Thanks Anita! We love working with you and appreciate the review. Maia deserves all the shout outs! "
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Bucktown 21

June 9, 2025

5  out of  5
rating by Bucktown 21
"The application process was pretty quick & seamless. Once the initial contact was made, my agent, Hannah talked me through the new policy clearly & efficiently. A few emails and a 30 minute call later, I had a brand new policy for my vehicles! She was very cordial & professional, and did an awesome job!!"
We responded:
"Thank you so much for the review. Hannah does a fantastic job! - Adam "
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j watsey

June 6, 2025

5  out of  5
rating by j watsey
"The absolute best customer service in the industry! A real person answers the phone and very fast response time to emails. Maia is very helpful and super nice. Great rates also for car insurance."
We responded:
"You’ve mentioned two of our priorities in the office. Glad we can be of service and thank you for allowing us to serve you! - Adam"
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Nelson Gomez

June 4, 2025

5  out of  5
rating by Nelson Gomez
"“Huge shoutout to Hannah from State Farm! She helped me get a way better rate than I was paying with Progressive. Super helpful, professional, and made the whole process smooth. Highly recommend asking for her!” I will be recommending my family to her. Thank you so much!!! I look forward to forwarding any and everyone I know who needs car, home or any other kind of insurance that State Farm may offer. Give Hannah a raise she deserves it. 💪💪💪💪🙏🙏🙏🙏"
We responded:
"Thank you for the review, Nelson! Hannah takes the time to make sure you are covered exactly as needed and I'm glad you got to experience her great customer service. - Adam"
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Tammie Frank

June 2, 2025

5  out of  5
rating by Tammie Frank
"Hannah is wonderful! She made the process really smooth and painless. (we all know insurance company calls can be stressful) Hannah is very thorough and not pushy. Highly recommend Hannah and State Farm!!!! Thank you!! Thomas & Tammie Frank, Morganton NC"
We responded:
"Thank you so much, Tammie! I'm glad you got to experience the great customer service Hannah and the team provides. We look forward to working with you! - Adam "
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yami morales

June 2, 2025

5  out of  5
rating by yami morales
"Absolutely Excellent service. Hannah was so nice, helpful, amazing rates. Went beyond my expectations."
We responded:
"Thank you, Yami! Hannah does a great job and I'm happy you got to experience it firsthand! We look forward to serving you! - Adam "
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Gigi Johnston

May 28, 2025

5  out of  5
rating by Gigi Johnston
"Somebody hacked my debit card. That messed up my automatic payment with State Farm. I called my agent, Adam Jackson, and true to form, Maia, took care of everything in very short order. She handled my issue calmly and efficiently— and reassured me that I don’t have to do any jail time. 😜 Oh, that all of life were this easy. Thanks for making a difference, Maia and Adam!"
We responded:
"Gigi, we appreciate you! Thank you so much for the kind words and I'm glad Maia got everything sorted out for your quickly! - Adam "
Profile photo of Rebecca Greene

Rebecca Greene

May 21, 2025

5  out of  5
rating by Rebecca Greene
"Hannah is amazing!!!!!! Helped make a clean switch from my old insurance. Gave me options on the best coverage for my family. She helped get life insurance on my children set up. She is an amazing asset to this company. Looking forward to continuing business with her. If I could give score: 100%."
We responded:
"I'm so glad Hannah was able to provide remarkable service to you. She is fantastic and we appreciate you recognizing her here. Thanks Rebecca, and we look forward to working with you! - Adam "
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Anna Sherlock

May 12, 2025

5  out of  5
rating by Anna Sherlock
"Hannah was amazing to work with! She made setting up my new auto insurance policy quick and easy. She was professional, friendly, and took the time to explain everything clearly. I really appreciated her attention to detail and how she found the best coverage for my needs. Highly recommend working with her!"
We responded:
"Thank you, Anna! Hannah does a great job of making sure the coverages fit your needs. We appreciate you working with us!"
Profile photo of Teresa Mann

Teresa Mann

May 12, 2025

5  out of  5
rating by Teresa Mann
"I am new to State Farm Insurance and so far I am very happy with everything. I put in online for a quote for homeowner's insurance and got several quotes back. I call State Farm and spoke to Aaron. He was very pleasant, professional and helpful. He answered all my questions and was able to get a policy in the works. Not only do I now have homeowner's insurance, but I switched my auto insurance as well. Aaron has been on top of any email I have sent and quick to get back to me no matter the question. When I called the office, Maia was very friendly, professional and helpful as well. I would recommend, Adam Jackson-State Farm Insurance to anyone who is looking to get insurance."
We responded:
"Thank you, Teresa! Those two do a fantastic job and we are excited to continue to serve you. Have a great day!"
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Don Abbott

May 7, 2025

5  out of  5
rating by Don Abbott
"Everyone was very knowledgeable and helpful."
We responded:
"Thank you, Don. We look forward to serving you! "
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Chris Adcox

May 5, 2025

5  out of  5
rating by Chris Adcox
"Hannah with State Farm was very helpful with my car and renters insurance"
We responded:
"Thank you, Chris! Hannah does a great job and will take good care of you! "
Profile photo of Kara Barmoy

Kara Barmoy

April 25, 2025

5  out of  5
rating by Kara Barmoy
"Maia has been so helpful and was able to get my insurance cost down sooo much from where I was before! We had an au pair join our family and it was going to cost over twice as much to be with my old insurance company so switching to State Farm saved us a ton!!"
We responded:
"Kara, thank you for the review and I'm so glad that we were able to help. We look forward to working with you for years to come! "
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Andrew Weiss

April 24, 2025

5  out of  5
rating by Andrew Weiss
"I recently reached out to State Farm to secure a new property insurance policy, and I couldn’t be happier with the experience. From the moment I called Adam and Maia incredibly helpful. They took the time to understand exactly what I needed and the process was straightforward. Great experience."
We responded:
"Thank you, Mr. Weiss! We appreciate the review and look forward to providing you great service for years to come!"
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Dennis Shoaf

April 15, 2025

4  out of  5
rating by Dennis Shoaf
"Adam is very attentive and corresponds quickly to all inquiries. He puts the customer first!"
We responded:
"Thank you Dennis and Kori! We do our best to put the customer first in all interactions. Thank you for the kind words! "
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Gustavo Fuentes

April 11, 2025

5  out of  5
rating by Gustavo Fuentes
"They are very nice and respectful staff"
We responded:
"Thank you so much, Mr. Fuentes! We appreciate you and look forward to continuing our great relationship. "
Profile photo of Devon Dodd

Devon Dodd

March 27, 2025

5  out of  5
rating by Devon Dodd
"Had an absolutely stellar experience setting up renters insurance! Maia was incredibly knowledgeable and helpful, and had me set up with a policy within 15 minutes! As a first time renter, having someone who was patient and talked me through the process and explained everything was ideal! I can’t speak highly enough of the service I was provided today!"
We responded:
"Devon thank you for the kind words. Maia is great and goes above and beyond to provide the best customer service around. Thank you again, and we’re always here if you need us! "
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Drew Hilton

February 7, 2025

5  out of  5
rating by Drew Hilton
"Very friendly and helpful."
We responded:
"Thank you, Drew. We appreciate you! "
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Benjamin Sanchez Andrade

January 20, 2025

5  out of  5
rating by Benjamin Sanchez Andrade
"I have had a great experience with the client attention and the quick response to my questions. Thanks for your help."
We responded:
"Thank you, Benjamin! It has been a pleasure working with you as well! "
Profile photo of Jorge Herrera

Jorge Herrera

December 29, 2024

5  out of  5
rating by Jorge Herrera
"Best experience ever while looking for auto and home insurance. Really enjoyed working with Aaron and Maia!!!"
We responded:
"Thank you Jorge! They both do such a great job and we truly appreciate the review! "
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Sydney

December 18, 2024

5  out of  5
rating by Sydney
"Charles was helpful with any questions I had. Would definitely recommend!"
We responded:
"Thank you, Sydney. Charles does a great job! "